Level 3 Diploma in Business Administration (RQF)

Overview

The Level 3 Diploma in Business Administration (RQF) is aimed at learners in administrative roles, whether that involves working in a team environment or as a personal assistant. The qualification is also aimed at those learners working in a supervisory role or for those who may wish to develop administrative systems, as well as those in a customer facing roles. It will provide learners with the skills, knowledge, understanding, and competence to work in a business and administration environment.

Learners undertaking this qualification will gain an understanding of business communication, management of personal and professional development, administration, business, and communication principles. Learners will also study business performance, negotiation, business skills, business document production, administrative support for businesses, equality and diversity, management and leadership, HR, and marketing.

Entry requirements

There are no specific entry requirements for this qualification. It is recommended that learners have subject knowledge at Level 2 or above, however, this is not essential.

Progression routes

• Learners who wish to progress from this qualification may use this qualification as a basis for employment, or alternatively may progress on to:
• Level 4 NVQ Diploma In Business Administration (RQF)
• Level 4 NVQ Diploma In Customer Service (RQF)
• Level 3 NVQ Certificate In Advice And Guidance (RQF)

Age range

Entry is at the discretion of the centres; however, learners should be at least 16 years old to undertake this qualification.

Qualification structure

To achieve The Level 3 Diploma in Business Administration (RQF), learners must achieve a minimum of 58 credits. The credits must be achieved in accordance with the criteria set out below:

27 credits from the mandatory units.

13 credits from Group B optional units.

10 credits from Group C optional units.

8 credits from Group D optional units.

40 credits must be achieved through the completion of units at Level 3 or above.

Units covered

• Mandatory Units
• Communicate in a business environment
• Manage personal and professional development
• Principles of business communication and information
• Principles of administration
• Principles of business
• You have a list of units which support your career choice, and your tutor or one of our advisers will guide you
• Sample of optional units
• Optional Units
• Optional Group B– you will pick optional units to support your career route
• Monitor information systems
• Analyse and present business data
• Handle mail
• Optional Group C– you will pick optional units to support your career route
• Manage team performance
• Participate in a project
• Manage physical resources
• Optional Group D– you will pick optional units to support your career route
• Principles of marketing stakeholder relationships
• Principles of market research